Modules / Community Services

Community Services

Community Services extends the same resident record into community-based care — appointments, outreach and practitioner workflows — so a transition from residential to community support doesn’t mean starting the record over.

Key operational capabilities

What you can do

Outreach & Practitioner Caseload

Community practitioners work from the same record as residential staff, so a service user’s history travels with them instead of starting over.

Appointment scheduling, outreach visit reporting and caseload tracking for community-based practitioners.

  • Shared service-user record with residential care
  • Appointment scheduling and reminders
  • Outreach visit reporting from the field
  • Practitioner caseload visibility for managers

Typical workflow

How it works in practice

  1. 01Service user record continued from residential discharge
  2. 02Appointments scheduled and reminders sent
  3. 03Outreach visits logged in the field
  4. 04Caseload reviewed by practitioners and managers

Related modules

These work together

Module

Care Planning

Define goals, schedule reviews and track outcomes for every resident’s care programme, from admission through to discharge.

Learn More

Module

Reports

Turn day-to-day operational data into regulatory-ready reports, without re-keying anything by hand.

Learn More

Platform capabilities used