Platform
Built for trust and scale
The technical foundation underneath Acutis — security, audit trail, permissions, and the level of configuration your service expects. The operational modules explain the day-to-day work; this page explains the technology behind it.
Security
Resident and organisational data is protected end-to-end, with role-based access so staff only see what their role requires.
Encryption in transit and at rest, role-scoped data access, and session management aligned with healthcare data-protection expectations.
Audit Trail
Every change to a resident, incident or form is recorded and retained, so any record can be reconstructed exactly as it stood at any point in time.
Immutable, timestamped change history per record; audit exports available for regulatory inspection (HIQA, RQIA, Mental Health Commission).
Permissions
Staff see and act on exactly what their role and unit assignment allow — nothing more.
Role- and unit-scoped access control, configurable per centre without engineering involvement.
Multilingual
The platform and its content are delivered in English and Irish today, with the structure to support further languages as services expand.
Locale-aware content model across the platform and marketing site; per-field translation with graceful fallback.
Themes
Staff can adjust the interface to suit their working environment, without changing how the underlying data is structured.
Configurable presentation layer, independent of the data model — a theme change never touches a resident record.
Offline Capability
Core operational screens keep working during a connectivity drop, so a roll call or a note capture is never blocked by the network.
Local-first data capture with background sync on reconnect; conflict resolution favours the most recent verified entry.
Configuration
Centres, units, forms, roles and integrations are configured centrally by your own team, without a developer or a support ticket.
Studio-driven configuration surface for centres, units, form definitions, roles and group-therapy settings.
Integrations
Acutis is built to connect with the other systems your service already relies on, rather than becoming another disconnected island of data.
Structured integration points for external systems and data sources — in active development.
Document Generation
Assessments, care plans and reports are generated as clean, print-ready documents directly from the operational record — no re-typing into a separate template.
Server-side document generation from structured record data, matching HSE-compatible output formats.
Versioning
Every form and care plan keeps its edit history, so staff can see exactly what changed, when, and by whom.
Per-document version history with amendment tracking, surfaced wherever a record can be edited after initial submission.
Compliance
Regulatory frameworks
The platform is designed to support demonstration of compliance with the following regulatory standards.
All data is stored within the European Union.
Reviewed: January 2026
Access to resident records is role-based and fully audited.
Reviewed: January 2026
A Data Processing Agreement is provided to all client organisations.
Reviewed: January 2026
Platform record structures are designed against HIQA inspection requirements.
Reviewed: January 2026
Incident and consent workflows reflect Mental Health Commission Rules for Approved Centres.
Reviewed: January 2026
Audit and care record structures support RQIA inspection requirements in Northern Ireland.
Reviewed: January 2026
Next Step
See the operational modules
Review the day-to-day work this platform supports, module by module.