Modules / Residents

Residents

Residents gives every person in your care a single, structured record — status, unit, care team and legal context — so staff always see the same up-to-date picture, and inspectors see a complete one.

Individual resident profile overview

Key operational capabilities

What you can do

Resident Management

Every resident’s status, care team and legal context stay in one place and up to date, so staff never work from a stale picture.

A structured record for every resident — demographics, admission details, care classification, assigned unit, and current status — maintained as a single inspectable object.

  • Admission and discharge lifecycle tracking
  • Care classification and dependency scoring
  • Assigned keyworker and care team records
  • Legal status and consent documentation
  • Per-resident flagging and alert configuration
Facility Mapping

Every resident’s physical location is always known — which room, which unit, which facility — without a phone call to check.

Model your organisation's physical structure — from organisation to facility to building to unit to room. Every resident and event located within the hierarchy.

  • Multi-site organisation hierarchy
  • Unit capacity and occupancy tracking
  • Resident-to-room assignment history
  • Physical environment compliance attributes
Unit Management

Managers see real-time occupancy and staffing ratios per unit, so pressure points are visible before they become a problem.

Define units within a facility with their type, capacity, assigned staff, and current residents. Unit-level reporting and compliance status tracked independently of facility level.

  • Unit type classification (residential, day, step-down)
  • Real-time occupancy visibility
  • Staff-to-resident ratio tracking
  • Unit-level audit and compliance record

Typical workflow

How it works in practice

  1. 01Resident profile reviewed at shift start
  2. 02Status and flags checked before activity
  3. 03Room/unit changes recorded as they happen
  4. 04History and notes reviewed ahead of review meetings

Related modules

These work together

Module

Admissions

Turn a referral into a confirmed placement — eligibility, assessment, and admission paperwork handled in one connected flow.

Learn More

Module

Timeline

See occupancy, admissions and the day’s schedule at a glance, with a live view of exactly where the unit stands right now.

Learn More

Module

Care Planning

Define goals, schedule reviews and track outcomes for every resident’s care programme, from admission through to discharge.

Learn More

Platform capabilities used